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Managed SOC services

Threat monitoring that never clocks off.

We partner with Adlumin for 24/7 managed detection and response. Certified analysts monitor your endpoints, servers and Microsoft 365 environment around the clock, and IT Next Door manages every alert before it reaches you. Three coverage levels, so you buy the depth your environment justifies.

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An empty Singapore office at night, monitors still on — The desks are empty. The alerts are not.

What's covered

Endpoints and servers

Agent deployed across all end-user devices and on-premise Windows servers, with continuous monitoring and rapid containment.

SIEM, included

A fully managed SIEM platform at no additional cost: centralised log collection, real-time correlation and anomaly detection, with 30-day retention on Standard and 90 days on Advanced. Frequently the line item that satisfies a cyber insurance requirement.

Microsoft 365 breach prevention

Continuous monitoring of tenant logs and activity, automated detection of anomalous logins and account takeover, immediate containment of compromised accounts, and integration with Microsoft Defender.

Threat hunting

Proactive hunting and custom analytics by a dedicated team, plus deep and dark web monitoring of your organizational accounts for exposed credentials.

Privilege analysis

Evaluation of access levels across accounts and systems, so standing privilege does not quietly accumulate.

Microsoft Sentinel

Where a client wants their security stack consolidated inside Microsoft, we deploy and manage Sentinel as the SIEM instead: data connectors across Microsoft 365, Entra, Defender, Azure and third-party sources, analytics rules and automated playbooks, with log ingestion and retention sized so the bill stays predictable. Read: do I need MDR if I have Defender? →

Compliance reporting

Automated reports mapped to PCI DSS, NIST, HIPAA and other frameworks, with all response actions logged for audit traceability.

Three levels of coverage.

Which one fits depends on what you are protecting, what your insurer or auditor asks for, and how much of your estate sits outside Microsoft 365. We scope it with you.

Microsoft 365 breach prevention

Identity first

Monitoring focused on the Microsoft 365 tenant: anomalous logins, account takeover, credential abuse and business email compromise, with immediate containment of compromised accounts.

For businesses whose risk sits almost entirely in email and identity.

MDR Standard

Full estate coverage

Everything in breach prevention, extended across end-user devices, on-premise servers and cloud workloads. Managed SIEM, automated response playbooks, threat hunting and 30-day log retention.

The common choice where there are servers and endpoints to protect.

MDR Advanced

Built for the audit

Everything in Standard, with log retention extended to 90 days for forensic investigation and deeper compliance reporting.

For regulated clients and cyber insurance policies that specify a retention period.

Human-led, not just automated.

Machine learning and behavioral analytics form the detection engine. The judgment is human. Every critical and high-severity alert is reviewed, triaged and investigated by a certified analyst before any action is taken.

IT Next Door sits between the platform and your team. We correlate and filter raw alert volume so your internal IT people are never buried in it — only verified, actionable incidents get escalated.

Service levels

Monitoring and incident response 24/7/365

Critical incident notification 15 minutes

Median remediation, confirmed breach 2 hours

Urgent analyst response 1 hour

Reporting Monthly & quarterly

A platform can raise ten thousand signals a month. The value is not in the signals. It is in the handful that turn out to matter, and in someone competent deciding which those are.

Why managed

Included at no extra cost

Work we do as part of onboarding because it makes the monitoring worth having.

Defender configuration review

Assessment and optimization of your current Microsoft Defender settings to maximize detection and response.

Conditional Access hardening

Review and enhancement of Entra ID Conditional Access policies to enforce Zero Trust principles.

Update configuration

Automatic Windows, Office and browser updates configured so security patches actually land on time.

Policy enforcement

Group Policy or Intune-based enforcement so settings stay consistent across every endpoint.

Four weeks to go-live.

WEEK 1

Kick-off and scoping call. Asset inventory, network detail and Microsoft 365 tenant information collected.

WEEK 2

Agent deployed across devices and on-premise servers. Microsoft 365 integration configured.

WEEK 3

SIEM baseline tuning and alert rules. Analyst team briefed on your environment; escalation contacts confirmed.

WEEK 4

Go-live. 24/7 monitoring active and initial security posture report delivered.